Seller's Guide · India

    Amazon FBA, answered.

    A working seller's reference for the 29 questions that come up between your first FBA shipment and your hundredth — written without affiliate fluff or signup walls.

    Contents

    06 chapters · 29 questions
    01

    Getting started with FBA

    The basics — how Fulfillment by Amazon works, what it costs in broad strokes, and how to get your first shipment to a fulfillment centre.

    How does Amazon FBA actually work?
    You ship inventory to an Amazon fulfilment centre (FC). When a customer buys, Amazon picks, packs, ships, and handles returns and customer service. You pay a per-unit fulfilment fee plus monthly storage.

    In practice you'll create an inbound shipping plan in Seller Central, print FNSKU labels, ship to the assigned FC, and Amazon receives the goods over the next 3–10 days. Once received, units become "Fulfillable" and you start paying storage from that day forward.

    What does FBA actually cost — the fee structure in one breath?

    Three buckets. Referral fee (a % of sale price, varies by category — usually 8–17% on amazon.in). FBA fulfilment fee (per unit, based on size & weight). Storage fee (per cubic-foot per month, with a higher rate for inventory older than ~180 days). Aged inventory surcharges, removal fees and return-processing fees kick in only in specific cases.

    How do I sign up for FBA?

    You need an Amazon Seller Central account (Individual or Professional). Once registered, enrol any ASIN in FBA from the Manage Inventory page — set the fulfilment channel to "Amazon" — then create an inbound shipping plan with quantities, box dimensions and weights.

    FBA vs FBM — which should I choose?

    FBA wins for high-velocity, small-to-mid-size SKUs that benefit from Prime badges. FBM (you ship yourself, or via a 3PL) wins for oversize, slow-moving, hazmat, fragile, or low-margin items where FBA fees eat the entire margin. Most mature sellers run a mix.

    How do I prepare my first FBA shipment?

    Create the shipping plan in Seller Central — confirm units and box dimensions — print FNSKU labels and box labels — tape, palletise if needed, and hand to your carrier with the bill of lading. Track receiving from "Inbound Shipments" — partials and discrepancies are normal and reconcilable.

    02

    FBA fees & profitability

    How Amazon charges for storage, fulfilment, and aged inventory — and how to calculate margin that won't lie to you.

    What's the difference between a referral fee and an FBA fee?
    The referral fee is a percentage of the sale price Amazon takes for letting you sell on the marketplace, regardless of fulfilment. The FBA fee is a flat per-unit charge for picking, packing and shipping. You pay both on every FBA order.

    Referral % varies by category (e.g. apparel is higher than electronics). FBA fees scale with size and weight tier, not price.

    How do monthly vs long-term storage fees work?

    Monthly storage is charged per cubic foot per month, with higher rates in Q4 (Oct–Dec). Long-term / aged-inventory surcharges apply to units stored more than ~180 days, escalating sharply past 271 and 365 days. The goal is to force you to keep stock turning.

    What is the aged inventory surcharge?

    An extra fee Amazon adds on top of normal storage for units that have been sitting at an FC for an extended period — typically starting at 181 days. It compounds with age. Selling through, discounting, or creating a removal order are the three escape hatches.

    How do removal and disposal fees work?

    If a SKU isn't selling or you want it out, you can issue a removal order (Amazon ships units back to your address) or a disposal order (Amazon destroys them). Both are per-unit fees, usually lower than carrying a year of aged storage.

    How do I calculate my true margin per SKU?

    Start from sale price, subtract: referral fee, FBA fulfilment fee, monthly storage allocated by velocity, COGS (manufacturing + inbound freight + duties), advertising spend attributed to that ASIN, returns rate × unit cost, and any aged-inventory surcharge. The number that's left is your contribution margin — the only number that tells you if a SKU is worth restocking.

    03

    Inventory & restock planning

    The signals Amazon uses to ration FC space — and the math that tells you when to send the next shipment.

    What is the IPI score and why does it matter?
    Inventory Performance Index — a 0–1000 score Amazon assigns based on how efficiently you use FC storage. It blends sell-through, excess inventory, stranded inventory, and in-stock rate. A low IPI score reduces your restock limits.

    Most sellers want to stay above 500. The fastest ways up: clear aged inventory, fix stranded ASINs, and avoid running out of stock on top sellers.

    How do FBA restock limits work?

    Amazon caps how many units (in cubic feet) you can send into FBA, per storage type (Standard, Oversize, Apparel, Footwear). The cap is set by your sales velocity and IPI. You see it in Seller Central → Restock Inventory — "Shipment Limits".

    What is sell-through rate?

    Units sold in the trailing 90 days divided by the average units held over that period. A sell-through > 4 is healthy on Amazon; below 2 typically means you're overstocked and bleeding storage. Amazon weights this heavily in your IPI score.

    How do I calculate "days of cover"?

    Current fulfillable units ÷ daily sales velocity. If you have 600 units of an ASIN selling 20 a day, you have 30 days of cover. Add lead time (manufacturing + freight + inbound receive) and you know exactly when to place the next PO.

    How do I forecast restock without spreadsheets?

    You need three numbers per SKU: trailing velocity, lead time, and your target days of cover. Multiply velocity × (lead time + target cover) and subtract current on-hand. Anything that comes out positive is what to reorder. Tools automate this and let you set per-warehouse thresholds.

    04

    Reimbursements & FBA claims

    Money Amazon owes you when units are lost, damaged, returned wrong, or mis-fee'd. The category most sellers underclaim.

    What's actually reimbursable?
    Five buckets: inventory lost at the FC, damaged in the warehouse, customer returns not put back into your inventory, fee errors (wrong size tier or weight), and inbound shipment shortages where Amazon received fewer units than the manifest. Use our free FBA reimbursement calculator to estimate what a lost/damaged batch is worth.

    Each bucket has its own evidence trail. Lost and damaged events show up in the Inventory Ledger; fee errors show up in your monthly Payments report; inbound shortages are visible in your Shipment Reconciliation report.

    What is the 18-month claim window?

    You generally have 18 months from the date of the discrepancy to file a reimbursement case. After that, Amazon refuses the claim regardless of evidence. Older sellers leave six figures on the table because no one was watching the Inventory Ledger.

    How do I file a reimbursement case myself?

    Pull the Inventory Adjustments report, filter for negative adjustments with reason codes like M, F, or E. Match each event to your shipping/POs to prove ownership. Then open a Seller Central case attaching the Adjustment ID, FNSKU, quantity and dates. Amazon usually replies in 3–10 days.

    When does it make sense to use a reimbursement service?

    Once you're past ~50 SKUs or doing > ₹40L/month, the volume of discrepancies usually justifies a service. They take 15–25% of recovered amount but typically find 3–10× more than a self-managed audit. Most reputable services are flat-rate-or-nothing.

    What evidence do I need on hand before filing?

    Adjustment ID, FNSKU/ASIN, exact quantity, date of the adjustment, and a clean trail from your shipping plan or PO. Screenshots beat text descriptions every time. Keep your shipping plans and bills of lading for 24 months minimum.

    05

    Multi-warehouse & 3PL operations

    When FBA alone isn't enough — splitting stock across Amazon FCs, third-party fulfilment, and your own storage without losing track.

    Why do sellers split inventory between FBA and a 3PL?

    FBA is great for Prime velocity but punishing on storage fees, restock caps, and oversize items. A 3PL fills the gaps: bulk reserve stock, off-Amazon channels (Flipkart, D2C, Quick Commerce), oversized SKUs, and slow movers. Most ₹1Cr+ sellers run hybrid.

    What is "stranded inventory" and how do I fix it?

    Units physically sitting at an FBA centre that can't be sold because of a listing issue — suspended ASIN, suppressed listing, missing image, dimension mismatch. Find them in Seller Central → Stranded Inventory. Either fix the listing, create a removal order, or you'll keep paying storage on dead weight.

    Can I transfer stock between FBA fulfilment centres?

    Not directly. Amazon places your inventory and distributes it internally; you don't control which FC holds what. The closest workaround is creating a removal order back to your address and then re-shipping to the desired region — usually only worth it for high-value, slow-moving SKUs.

    How does regional inventory routing work in India?

    Amazon India distributes inbound shipments across regional FCs (North, West, South, East) based on demand. You can opt into "Regional Inventory" to send a single shipment that Amazon then redistributes, or use "Distributed Inventory Placement" to send pre-split shipments yourself — cheaper inbound but more ops work.

    06

    Operations & data hygiene

    Which Amazon reports to trust, when to abandon spreadsheets, and how to audit your inventory against reality.

    Inventory Ledger vs Manage Inventory report — which do I trust?
    The Inventory Ledger is the source of truth — it's transactional, double-entry, and records every event (receipt, adjustment, sale, removal). Manage Inventory is a snapshot of "available now" and lags slightly. Use Ledger for audits and claims; use Manage Inventory for day-to-day decisions.

    If the two disagree, the Ledger wins. The Ledger is also the only place you can cleanly reconcile against your own shipping records.

    How do I audit inventory discrepancies?

    Pull the Inventory Ledger in "Detailed View", group by FNSKU, and reconcile each adjustment against a known event (inbound, sale, return, removal). Anything you can't tie to a source is a candidate reimbursement. Most sellers find 1–4% of inbound goes missing on first audit.

    How do I export reports from Seller Central?

    Reports → Fulfillment by Amazon → Inventory section. Request the report for your date range; large date ranges queue and may take 10–30 minutes. Download as CSV. For automated daily sync, you'll need SP-API — which is what most inventory tools use under the hood.

    SP-API vs CSV uploads — what's the difference for me?

    CSV is "manual but free" — you download from Seller Central and upload. SP-API is "automatic but needs auth" — once connected, your tool pulls fresh data on a schedule. Most tools accept either. Start on CSV; move to SP-API once you stop wanting to re-download every Monday.

    When have I outgrown spreadsheets?

    Three honest signals: (1) you have > 50 active SKUs and copy-pasting takes > an hour a week; (2) you've started missing reorder windows because the sheet wasn't fresh; (3) you can't reconcile what Amazon says you have against what you think you have. Any one of these means it's time.

    Still stuck?

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